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Call 01207 524 848

Geoff Ramm

Marketing & Customer Service

Biography

Like you, Geoff Ramm, the creator and author of Celebrity Service and OMG Marketing, knows the only way you can attract more customers is to create jaw-dropping marketing.   Not only that but great customer service leads to lucrative, repeat business.

So how do you create highly successful marketing ideas? And how can you design a customer experience that has you talked about for decades to come?

Geoff knows the Jedi Mind Trick to make you craved by your customers, envied by your competitors and raved about in your industry.  

In his interactive keynotes, your audience will not only discover out-of-this-world ideas, they will come up with them and be excited to implement them too.  Companies across six continents have outperformed their competitors by using Geoff's unique insights on customer service and marketing.

Geoff’s on-stage presence will have you on the edge of your creative seats.

BE ENTERTAINED….   Laugh out loud at the greatest cabin crew member of all time.  Get a lump in your throat at the sight of a sesame seed bun.  Discover simple and cost effective ideas that will have the world talking about your business.

BECOME ENGAGED… Kick off your event with a bang.  Close with an explosion of creative ideas.  

LEAVE INSPIRED…   Make massive changes tomorrow.  Become the brand of choice in the eyes of your customers. 

How do you know it works?  Results.

OMG Marketing:  A business to business Valentine Card achieved a record 70% response rate by the Bauer Media Group after implementing OMG Marketing.  Indian giants TATA won two Direct Marketing Association awards following a two-day OMG masterclass.  Tiger Brands, South Africa introduced a dozen new ideas after his keynote and masterclass.  Just one of these ideas increased sales by over 53%.

Celebrity Service: EC English Language Schools created the ‘Orange Carpet Experience’ which transformed their world-wide service offering to pupils and had them nominated for a UK Customer Experience Award 2016.  Inspired to upgrade their service levels for their B2B clients, Motodirect went on to be awarded ‘Wholesaler of the Year 2016’ by Motorcycle News.

Topics

  • OMG Marketing
  • Standing our from the competition
  • Creativity
  • Celebrity service
  • Branding
  • Promotion
  • Sales
  • Outdoor

Testimonials

"Many thanks for your great and inspiring seminar. You found the right words and we are sure that many of our ENJOpreneurs can take so much ideas with them home. We will recommend you mostly and hope to have the chance to work again with you. Thanks for letting us know your secrets for CELEBRITY Service.

Daniela Bohler, ENJO International GMBH

"A lot of the audience had not experienced anything like the off the wall, creative session he delivered also gave them a public license to unshackle themselves from those invisible binds and allow themselves the freedom to take their marketing to the next level."

Dawn Skelhorn, TATA

"Brilliant!"

Sue Botes, British Airways

"On behalf of the CTA I would like to thank you for speaking at the annual Coach Holiday Conference on Monday and for your outstanding presentation. Everyone I spoke to really enjoyed it and liked the fact they could all relate to what you were saying, whatever their specific work interest. Indeed it was a shame we could only give you an hour.
We have over the years always managed to attract some high calibre speakers to the annual Conference and I can honestly say you were among the best. I don’t think I have ever seen so many people so engaged and hanging on your every word. Just as well for me as I recommended your booking!"

Paul Ovington, Coach Tourism Association

Key Facts

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